Limeberry FAQs
We Want You to Love Your Limeberry Order
Here’s What You Need to Know
Welcome to Limeberry! We’re so glad you’re here. We create apparel meant to be worn, loved, and lived in — whether you’re heading to a game, running errands, or just want something comfy with personality. The details below will help set clear expectations and ensure the best experience possible.
Production Timing
All Limeberry items are printed to order with care by our team.
A few helpful things to know:
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Orders are processed in the order they are received
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Orders typically move into production within 2–3 business days
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Orders placed after 2:00 PM begin the production process the next business day
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During high-volume weeks, production timelines may be slightly extended
Ordering earlier in the week always gives your order the best chance of shipping sooner.
Shipping
Shipping options and rates are displayed at checkout.
Helpful shipping notes:
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Once your order ships, you’ll receive a tracking email automatically
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Carrier transit times may vary due to holidays, weather, or volume
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While we always work hard to get orders out quickly, delivery dates are not guaranteed
Free shipping thresholds and shipping methods may vary during promotional or high-volume periods.
Local Pickup
Local pickup is available for customers nearby and can be selected at checkout.
Pickup details:
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Pickup hours are Monday–Friday, 10:00 AM–3:00 PM
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Orders must be placed with local pickup selected at checkout
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You will receive an email when your order is ready for pickup
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Please wait for your pickup-ready email before arriving
Pickup timing is based on current production timelines.
Order Changes
Because orders move quickly into production, we’re unable to make changes once an order is placed.
This includes:
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Switching shipping to local pickup (or vice versa)
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Changing sizes, colors, or designs
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Updating shipping addresses
We recommend double-checking all order details carefully before completing checkout.
Visit Our Storefront
We do have a small Limeberry storefront where you can shop select items in person — perfect if you’re local and want to stop by!
Shopping hours:
Monday–Friday, 10:00 AM–3:00 PM
Location:
Limeberry Designs
13900 Van Dyke, Suite 106
Plainfield, IL
Please note: storefront inventory is limited and may differ from what’s available online. Online orders are printed to order and follow standard production timelines.
We’d love to see you if you’re nearby!
About Our Printing Process (Direct to Garment)
All Limeberry designs are printed using Direct to Garment (DTG) printing.
What that means for you:
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Ink is cured directly into the fabric, not layered on top
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Designs have a soft, no-feel finish
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No cracking, peeling, or stiff ink like traditional screen printing or transfers
DTG allows us to create vibrant, detailed designs while keeping apparel soft and comfortable.
Color & Print Variations
Because all items are printed to order:
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Slight variations in print color may occur due to screen settings and fabric tone
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Comfort Colors garments are garment-dyed, giving them a unique, lived-in look
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Each piece is meant to feel one-of-a-kind, not mass-produced
These variations are normal and part of what makes our apparel special.
Care Instructions (Important!)
To keep your Limeberry apparel looking its best:
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Wash inside out in cold water
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Use mild detergent
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Tumble dry low or hang to dry
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Do not iron directly on the design
Following these steps helps preserve color, softness, and print longevity.
Fit & Sizing
Our sweatshirts and tees feature a unisex fit unless otherwise noted.
Helpful tips:
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Stick with your true size for a relaxed fit
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Size up for an oversized look
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Size charts are available on each product page to help you choose the best fit
Packaging & Handling
Orders are packed carefully and efficiently.
Please note:
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Items may be folded and packed together to ship safely
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All apparel is new, unworn, and printed just for you
Returns & Final Sale Items
Some seasonal or limited items may be marked final sale.
Please review product listings carefully before ordering. If you have questions about a specific item, feel free to reach out before placing your order.
❤️ A Note From Us
We’re a women-owned small business printing each order with care right here in Plainfield, Illinois. While some weeks move faster than others, quality, accuracy, and customer experience are always our top priorities.
Thank you for supporting our small team — we’re so grateful you’re here.
Still Have Questions?
We’re always happy to help! If you still have questions after reviewing this page, feel free to reach out and our team will respond as soon as possible during business hours.
📧 support@limeberrydesigns.com
Thank you so much for supporting our small business — we’re honored to be part of your everyday style.